CCBeautymark's Rules & Policies 

CCBeautymark has the right to refuse service. 

-Please treat everyone, including staff, with kindness and respect. 

 

No sexual harassment or harassment/violence of any kind is welcome at CCBeautymark

-If you are harassing Chelsea, staff or any of the CCBeautymark clientele, you will be asked to leave immediately and police will be informed.  

-CCBeautymark takes harassment extremely serious and will take immediate action. 

-See first rule. 

 

No unexpected visitors allowed at CCBeautymark without prior knowledge to owner, Chelsea.

 

Appointments only. No walk-ins at this time! Sorry!

 

Anyone under the age of 18 must have a guardian with them to sign consent waiver for treatments/services.

-Anyone under the age of 18 is expected to be accompanied by a legal guardian. 

-Anyone under the age of 18 is not eligible for the massage portion of the facial. 

-Anyone under the age of 18 is not eligible for "changing out" into the massage wrap, unless receiving an acne back treatment.

-Anyone under the age of 18 can not receive an acne back treatment without legal guardian in the treatment room. 

Cancellation/Rescheduling Policy

-If you must cancel or reschedule please do so no later than 48 hours before your scheduled appointment to avoid additional fees up to $75. 

-Repeat offenders run the risk of not being allowed to book their appointment without paying in full before appointment.


Please arrive on time for your appointment. 

-10 minutes late will require a $10 late fee. 

-15 minutes late or later may $15 fee or may require a no show charge of $20-$50 depending on service charged for that visit if your appointment can still be accommodated OR on your next appointment. 

-20 minutes late may lead to an immediate cancellation or rescheduling of your appointment for another date and time + $20-$50 fee automatically charged or added to your next visit (Charge amount will be based on the service that you had booked)

-No show & No Contact (this includes if I have to contact you) an instant $50-$75 fee automatically charged, requested or applied to next visit.

 

Contraindications for services:

Some Contraindications may apply when you arrive at your treatments. Some may be discovered during the health history waiver or during a treatment. 

Some may be able to be recognized prior to coming into your appointment such as, 

-You may not receive a facial treatment or facial waxing service if you have an active cold sore. Cold sores must be completely dried and closed to receive a service. Cold sores can be anywhere on the face with an opening, this includes the nose and even eyes. 

-Conjunctivitis (Pink eye). You can not receive ANY service if you have pink eye. It is highly contagious through all encounters, even simple touch. 

-Colds and flus. You can not receive any service when you are sick. 

-Active skin cancer or other suspicious lesions. 

-Getting a Brazilian wax on your menstrual cycle. 

More may apply and if any contraindications are discovered at your appointment, CCBeautymark has the right to refuse service. Your deposit will not be returned, but you can make an all new appointment for a later date, when things have cleared up/ended. 

 


Please follow the parking Instructions, as CCBeautymark is not responsible for anyone being towed. 

 

Refunds or not available at this time. 

-If you are dissatisfied with a service/treatment, please contact me directly and I will do the best I can to make things right! 

 

Deposits

-All deposits are non-refundable under any circumstances. 

-Deposits are expected to hold any/all services for new clients 

-Deposits expected for all regular clients on $100 and over.

 

Coupon/Promotion Policy

-Coupons can only be used one at a time.

-Coupons, promos and non-paid certificates can not be combined. No exceptions

-To redeem a coupon, promo or to use a non-paid certificate and prepaid certificates, you must have the coupon, text or certificates on hand at your appointment to turn over.

-Promos, Coupons & non-paid certificates are not accepted toward bridal packages or photography packages.

Loyalty Program

Each client is eligible to receive a loyalty card that can be stamped for each visit. The 5th visit will be 20% off.

-You are responsible for ensuring your card gets stamped with each visit.

-You will receive ONE stamp per visit, NOT per service.

-The 5th visit at 20% off is only valid on full priced services, this excludes any specials, promos/sales etc. 

-You may not use the 20% off on any bridal packages or photography packages. 

-May not be combined with unpaid certificates. 

-Lost cards can be replaced, but with only one stamp per the visit it is deemed lost at. (Extra stamps will not be added to make up for lost cards, as this is too hard for me to keep track of.)

-

Refer A Friend Program Policy

As a thank you for sharing my name and business, I will honor each person who refers a friend with 20% off their next full priced service. 

-Up to 3 lingering referral coupons at a time per client 

-One 20% off coupon per client referred 

-You do not get 20% off each time the client books, only for the first initial booking. 

-The referral must follow through with their appointment. 

-The 20% offs can not be combined. Only one can be used at a time.

-The 20% off is only eligible on full priced services/treatments.

-Must be used within 3 months of the date on coupon. 

-Not redeemable on bridal packages or photography packages.

-Not redeemable in combination with sales, promos or paid certificates from CCBeautymark

-You must have coupon readily viable upon your arrival., and it must be deleted or thrown out upon redemption. 

 

COVID-19 Policy 

-All clients must be willing to fill out a Covid-19 waiver

-All clients must wear a mask upon entering and exiting from their service.

-If you have been in contact with anyone who has tested positive, or is awaiting a Covid-19 test result, please contact me directly and immediately to reschedule your appointment. 

 

Consent Form & Waiver

-All clients are expected to fill out a consent form and waiver for their service/treatment.

-All consent forms and waivers are 

confidential. 

-All clients are expected to fill out the waiver with complete honesty for the safety of CCBeautymark staff & other clients.

If you have any questions, please feel free to contact me anytime, I'll get back to you ASAP! 

 

Bridal Package Policy

-Refunds are not permitted

-Each installment is non-refundable 

-Deposits are non-refundable

-Cancellations Must take place 2 weeks before the day of wedding or fees may apply. 

Thank you!