GENERAL INFORMATION

By Signing this form, I agree to be entering into a contractual agreement and understanding with Chelsea Carreira-Smith/CCBeautymark Collective (including all affiliations with CCBeautymark and Chelsea Carreira-Smith, such as, CCBeautymark, CCBeautymark Bridal, CCBeautymark Creative Corner Salon and all other affiliations which will be referred to as (the) CCBeautymark Collective from this point forward.). Chelsea/the CCBeautymark Collective is committed to the health and safety of each client and promises a clean and sanitary environment, tools/equipment and work spaces. Use of single use/disposable items are encouraged and utilized in replacement of any tool or item that can not be properly cleaned, disinfected and sanitized. 

 

POLICIES

I have hired Chelsea Carreira-Smith as my beauty expert at my own will and agree to all terms and conditions. I release Chelsea Carreira-Smith, CCBeautymark, CCBeautymark Bridal, CCBeautymark Creative Corner Salon and all affiliated businesses from any and all legal responsibilities, claims and obligations. The CCBeautymark Collective and affiliated entities terms and conditions are subject to change at any time and I am responsible for checking the website for any updates or changes to new and existing policies at www.ccbeautymark.com/policies. One notification will be sent to each person with any updated changes and can be found on appointment confirmation page by following the texted and emailed link. 

I have been made well aware of where to find all policies for the CCBeautymark establishment. All policies and rules can be found on www.CCBeautymark.com menu bar > other > policies tab at any time. I understand that by signing below, I am responsible for following and understanding all rules and policies that are provided. I also understand that every year this agreement is to be re-signed. 

 

HEALTH INTAKE FORMS

I acknowledge that I have been honest with all of my answers to the best of my knowledge in regards to the health intake form. I understand that Chelsea Carreira-Smith/the CCBeautymark Collective has taken all precautionary measures to ensure my safety by following state regulated guidelines on disease and infectious control. I understand Chelsea is not liable for any allergic reactions that may take place during or after any services I receive and Chelsea is also not held liable for any condition, irritation or other health related issues I may acquire during or after the service. I understand that Chelsea provides each client with the same safety and consent forms and I understand this is not an act of discrimination. This form is designed to keep myself, practitioner and other clients safe and healthy. Specific questions help practitioner understand particular skin types, conditions and needs and helps to determine which service(s) and product(s) will be best for them. I understand that if I am dishonest on the health form it may result in unwanted side effects or complications from the service(s)/treatment(s) I am receiving that could potentially have been avoided. With this, I also agree to Chelsea/the CCBeautymark Collective’s right to refuse service for any reason that go against legal health related codes. I also agree that Chelsea/the CCBeautymark Collective’s has the right, and will enforce rescheduling if contraindications are present at time of service. I understand that all of the information shared on any of the documents I sign as well as personal information shared in verbal communications with Chelsea are kept confidential and will not be shared with anyone else

 

SERVICES

I understand that some machines can leave unwanted temporary marks or small cuts/wounds or even slight burns on the skin from (but not limited to) dermaplaning, microdermabrasion, waxing, plucking and/or any other accident or movement from the client during any procedure. Lash lifts can cause breakage or damage to the lashes as well as potential irritation to the eye and surround areas, same goes for eyebrow lamination, as it is the same type of product. Eyelash and eyebrow tint and lifting/lamination solutions, red eyeshadow and most glitters are not FDA approved for use near the eye. You agree that if you are choosing to have a service(s) done with any of these products you understand the risks. By signing this document you also agree that Chelsea/the CCBeautymark Collective is not liable for any issues that may arise during/after or due to any use of these products used. I am aware that some treatments may not work for me as they are advertised due to various reasons. I am aware that some treatments may cause my skin to breakout especially after the first facial or two which is known as a purge. I am aware that if I have ever had HSV breakout or if it is lying dormant in my cells I may have a cold sore breakout after a facial due to stimulation of the area and Chelsea is not responsible for causing this or transmitting this to me in any way. HSV on the lip may spread to nose, eyes or even fingers if any open wounds are present. Because of this, you are advised to wait for your breakout to completely clear before having a treatment. 

 

 

 

MARKETING & MEDIA 

I am allowing Chelsea to use whatever photos and/or videos she has taken of the service for marketing and social media purposes. This includes before, after and progress photos/videos. I will be informed before any photos videos are taken. 

 

 

REFUND POLICY

I understand that no refunds will be given once payment is made in exchange for service(s) for any reason. Payment may be due prior to service, depending upon service. Non-refundable deposit may be required to book appointment. These payments/deposits are non-refundable and non-transferable. 

 

MARKETING EMAILS

By providing my email I agree to sign up for newsletters and promotional offers via the CCBeautymark website and can unsubscribe at any time.

18 AND UNDER

If I am under 18 years old, I am aware I need my legal guardians signature and a legal guardian must be present during my services/treatments. Said guardian is responsible for understanding and agreeing to all terms and conditions listed on this form and must also be just as honest when reviewing the answers on the health history form. 

Anyone under 18 is exempt from receiving the massage during facial procedures. Anyone under the age of 18 will also not be permitted to “change out” or wear wrap during facial. 

 

 

DEPOSITS, PAYMENTS & REFUNDS

I understand that at this time the CCBeautymark Collective does not offer refunds of any kind for any payment that has been received even if the payment is submitted earlier than the scheduled date. Each installment of payments (i.e., bridal package payments, lesson payments or other) is non-refundable even if the contract is terminated. Deposits are non-refundable for any reason. Once a deposit is accepted for a booking, even if you try to terminate the appointment or contract within a few moments to hours, deposit will not be refunded. Deposits vary in price depending on service. 

 

 

RESCHEDULING, CANCELLATIONS, NO SHOWS

I understand that the CCBeautymark Collective has a 48 hour cancellation policy. The cancellation policy states that all clients must cancel no later than 48 hrs to avoid a penalty fee of varying amounts (depending on service amount) up to 50% or $75 (depending on service type & price). If a deposit is pre-paid you will lose deposit and depending upon service additional fees will be applied. You have the right to ask in advance what the percentage or dollar amount of a late cancellation/no show would be for your specific service. If you paid a deposit, and need to reschedule, you may only move your appointment 1 time (once) within the same calendar month or no later than 30 days past initial appointment to avoid loss of deposit. Deposits are NON-refundable. No show fees and SAME DAY cancellations will be subject to pay entire service amount. Repeat offenders of rescheduling, cancellations or no shows run a risk of being blocked for rebooking without a non-refundable full payment upfront for services.  

*Bridal contracts have a different set of policies and you will need to refer to your personalized contract.

 

 

CREDIT CARDS

All clients must submit credit card details in order to book appointment. Deposit is due via card in order to book. 

Card processing fees are 3.5% 

You may pay in cash or another form of payment at appointment, but a valid card must be kept on file. 

This card is a card you are authorizing to be used for cancellations, no-shows or any fee that may apply. 

By signing this document you are giving The CCBeautymark Collective the rights to use your card for any part of your bill and all fees associated with your account.

 

CONDUCT

The CCBeautymark Collective has the right to refuse service for any reason. 

Please treat everyone, including staff and fellow clients, with kindness and respect. 

No sexual harassment or harassment/violence of any kind is welcome around the CCBeautymark Collective and team. 

There is a zero tolerance policy from CCBeautymark for any inappropriate actions or behaviors.

CCBeautymark takes harassment extremely serious and will take immediate action, including legal action. 

You will be asked to leave or if we are on site, we reserve the right to leave the job without completing service(s) and you will still be charged for the service(s) in total on whatever card is authorized at booking. 

 

APPOINTMENTS

Please understand we are an appointment base salon and currently are not obligated to take walk-ins. Walk-ins are accepted if service provider is available and has the time for it. 

Please do not come in with unexpected guests to your appointment without telling your service provider. 

Please be on time to your appointment. If you are late, this may cut in to your service, and no discounts will be provided. If you are 15 minutes (or more) late you will be marked as a no-show and charged the full amount.

If you have any balances on your account, and your card will not process them, you will be unable to book another appointment until all debts are paid with interest of 2% monthly. 

 

 

 

COUPONS DISCOUNTS

All coupons and discounts are single use. Coupon must be present and surrendered to provider at appointment to use. Coupons can not be stacked unless otherwise specified or approved. Coupons and discounts may not be applied to any bridal packages. 

 

LOYALTY PROGRAM

Each client is eligible for the loyalty program if they have a loyalty card. The card must be present at each appointment to receive the stamp. The CCBeautymark Collective is not responsible for lost or damaged cards. Card must be surrendered at desired appointment to redeem. 

 

REFER A FRIEND PROGRAM

All clients are eligible for the refer a friend program, when program is in active standing. 

Each client may receive 20% off their next services if someone books and follows through with their service and mentions the clients name who referred them. This program is for active clients to participate in (3 or more consecutive appointments). There is no limit for how many 20% offs you can have, but you can not stack these discounts. The client you referred must book and follow through with their appointment and mention you to receive this coupon. You have 60 days to use your coupon before it expires. 20% off is only eligible on full prices services and treatments and may not be stacked with non-paid certificates, coupons or discounts. This discount can not be applied to bridal packages. 

 

FLASH SALES

Flash sales must be paid upfront at booking and are considered final sale. They can not be transferred, they can not be rescheduled. If you are unable to arrive to your appointment for any reason, you will not receive a refund of any amount. Flash sale spaces are extremely limited. First come first serve. 

 

BRIDAL

All bridal packages are customized for each bride. Therefore the contract may vary from bride to bride. A mock up of the generalized bridal contract is available upon request. Bridal contract policies differ from standard service policies and can be found on the individualized contract.